FREQUENTLY ASKED QUESTIONS
Help with your FPS overlays, purchases, downloads and account.
ACCOUNT
Can I log in with Google, Discord or Steam?
Yes, once the relevant provider is configured. Steam does not share your email; add and verify an email in Profile & Security before purchasing. Link additional providers from your account settings.
GETTING STARTED
What is an RTSS overlay?
An RTSS overlay is an on-screen performance layout for RivaTuner Statistics Server. It can display FPS, CPU/GPU statistics, memory usage and frametime when the appropriate sensor sources are configured.
Can I use overlays in protected games?
Follow the game and anti-cheat rules. Compatibility depends on the title and software; do not attempt to bypass protection.
INSTALLATION
How do I install an overlay?
Extract the ZIP, read its setup guide, install included licensed fonts if required, and open the supplied .ovl layout in RTSS OverlayEditor. Use the Help & Documents page for the detailed checklist.
Can I replace an existing overlay file?
Back up your current layout first. Close OverlayEditor before overwriting an existing .ovl. Replace only the matching file and assets named in the package guide; do not overwrite unrelated game profiles or configuration.
Can I change colors and fonts?
Most designs can be edited in OverlayEditor. Available options depend on the design. The license permits personal customization, but not resale or redistribution.
Why is a metric missing?
Some readings need MSI Afterburner, HWiNFO or another supported data source, permissions and suitable hardware. Check the product requirements and package guide. Not all sensors exist on every PC.
PURCHASES
How much does one overlay cost?
Each standard downloadable overlay costs $1 USD as a one-time purchase. Applicable taxes and the final amount are displayed by Paddle at checkout.
Where can I download my purchase?
Sign in to the purchasing account and open My Downloads. A payment confirmation email also links to your account and download pages. Links require sign-in and are not public file links.
What is your refund policy?
All sales are final for change-of-mind requests after digital delivery or subscription access begins. We provide technical support. Mandatory consumer rights and refunds or adjustments required by Paddle remain applicable.
SUBSCRIPTION
What does the $30 subscription include?
The monthly plan gives unlimited downloads of all published standard overlays while your paid subscription is active. Custom commissions are not included. It renews at $30 USD per month unless canceled.
Can I cancel my subscription?
Yes. Open My Account → Subscription and cancel renewal. Access continues through the end of the current paid billing period. The cancellation does not refund prior payments.
What happens when my subscription ends?
New downloads and re-downloads through subscription access stop. Files already downloaded remain usable under the personal-use license. Individually purchased overlays remain in your library.